> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cxp.crescendo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# October 2026

> October previews of holiday windows for Concierge Agents and refreshed Auto-Assign availability.

# October 2026

## Prepare holiday behavior ahead of time — Coming soon

Add dated closures or message notices to a Concierge Agent, preview the result,
and publish once. The agent will resume its ordinary settings when the window
ends. Copy selected windows to next year and review the dates before publishing.

[Configure holiday windows](../../capabilities/holiday-windows).

## Refresh Auto-Assign availability — Coming soon

Opening or returning to an inbox will check its available actions again. If an
administrator changes direct email assignment while you are working, select
**Refresh** to update Auto-Assign availability alongside the conversation list,
keeping your filters and sort.

See [Using Views](../../capabilities/using-views#assign-a-team-queue--coming-soon).


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