curl --request GET \
--url https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"items": [
{
"type": "message",
"record": {}
}
],
"nextCursor": "<string>"
}{
"code": "BadRequest",
"message": "message.text is required"
}{
"code": "Unauthenticated",
"message": "Authentication required"
}{
"code": "PermissionDenied",
"message": "API key does not allow this operation"
}{
"code": "RateLimitExceeded",
"message": "CXM API rate limit exceeded"
}{
"code": "BadGateway",
"message": "CXM API downstream request failed"
}{
"code": "ServiceUnavailable",
"message": "CXM API is temporarily unavailable"
}{
"code": "GatewayTimeout",
"message": "CXM API downstream request timed out"
}Get conversation history
Read one oldest-first page of stored messages and recorded events, including internal notes, using the same implementation and opaque cursor as get_conversation_history. The default page size is 100 and maximum is 200. Existing History redaction and size limits remain. Missing or empty history returns 200 with items [] and nextCursor null; there is no extra existence query. Only the requested page is read. Requires cxm:conversations.read or an existing broader read/wildcard scope. A write-only scope does not grant read permission. GET accepts no request body. Unknown, repeated, array, and empty query parameters are rejected. Responses are marked no-store.
curl --request GET \
--url https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history \
--header 'Authorization: Bearer <token>'import requests
url = "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://platform.crescendo.ai/api/v1/cxm/tenants/{tenantId}/conversations/{conversationId}/history")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"items": [
{
"type": "message",
"record": {}
}
],
"nextCursor": "<string>"
}{
"code": "BadRequest",
"message": "message.text is required"
}{
"code": "Unauthenticated",
"message": "Authentication required"
}{
"code": "PermissionDenied",
"message": "API key does not allow this operation"
}{
"code": "RateLimitExceeded",
"message": "CXM API rate limit exceeded"
}{
"code": "BadGateway",
"message": "CXM API downstream request failed"
}{
"code": "ServiceUnavailable",
"message": "CXM API is temporarily unavailable"
}{
"code": "GatewayTimeout",
"message": "CXM API downstream request timed out"
}Authorizations
Tenant API key with cxm:conversations.write, cxm:conversations.*, cxm:write, or cxm:* scope. Keep it in a trusted backend; do not expose it in browser code.
Path Parameters
Exact tenant-authorized ID without path separators.
1 - 128Exact tenant-authorized ID without path separators.
1 - 512Query Parameters
Maximum records in this page. Smaller pages can occur because of History byte limits.
1 <= x <= 200Opaque nextCursor from a previous page for this tenant and Conversation.
1Response
Conversation read completed.
Oldest-first stored messages and events, including internal notes. Existing History redaction and size limits apply; records expose redactedPaths, truncatedFields, and sourceByteSizes.
200Show child attributes
Show child attributes
Opaque continuation cursor; pass it unchanged as cursor on the next request. Null means no further page was found.

